Privacy Policy

Last updated: 17 October 2026

This Privacy Policy explains how THE BAGMORA ("we", "us", "our") collects, uses and shares your personal information when you visit or make a purchase from thebagmora.com (the "Site").

Information we collect

Order information: your name, billing and shipping address, email address, phone number and order details. Payments are handled securely by our payment processors; we do not store your full card details.
Account information: if you create an account, your login details and order history.
Device and usage information: your browser, IP address, time zone and the pages you view, collected through cookies and similar technologies.
Communications: anything you send us by email or through our contact form, and your newsletter preferences.

How we use your information

To process, fulfil and ship your orders, and send order and shipping updates.
To provide customer service and handle returns and refunds.
To prevent fraud and keep the Site secure.
To improve the Site and understand how customers use it.
To send marketing emails, only if you've opted in. You can unsubscribe at any time using the link in any email.

Sharing your information

We share your information only with service providers who help us run our business, and only as needed:

our e-commerce platform (Shopify), which hosts the Site and processes orders;
payment processors;
our fulfilment partners and shipping carriers, who need your name, address and phone number to deliver your order;
analytics and marketing tools, where you've allowed cookies.

We may also share information when required by law. We do not sell your personal information.

Cookies

We use cookies to keep your cart working, remember your preferences and understand how the Site is used. You can manage cookies in your browser settings; some parts of the Site may not work without them.

International transfers

Our service providers may process your information in countries other than your own. We work only with providers that protect personal information appropriately.

Data retention

We keep order information for as long as needed for accounting, tax and legal purposes, and other information only as long as needed for the purposes above.

Your rights

Depending on where you live, you may have the right to access, correct, delete or move your personal information, or to object to certain uses of it. To make a request, email us at support@thebagmora.com. We'll respond within the time required by applicable law.